Factory Reset a Digital2 D2-961G Tablet

Edited by Grimm, Anonymous, Eng, kamla and 1 other

This article is part of our series on the Digital2 D2 Tablets. If you need help with a different device, please reference the parent guide.
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How to Factory Reset Your Digital2 D2-961G 9" Tablet

Follow these steps to reset the D2961G to it's factory default state.

The 961G is a budget Tablet for home use. The steps in this guide will help you to perform a Factory Reset of your Tablet, allowing you to restore it to the default factory settings.

Howikis-D2-961G-tablet.png
  1. 1
    Power down your Digital2 Tablet.
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  2. 2
    When it is powered down, press and hold your 'Volume Up' button.
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  3. 3
    Continuing to press and hold your 'Volume Up' button, also press and hold your 'Power' button.
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  4. 4
    Continue to hold both buttons until you see the D2 logo appear (usually in 10-15 seconds).
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  5. 5
    Release both buttons, and wait until you see an icon of an Android robot laying on it's back (it will have a red triangle on it's back).
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  6. 6
    When you see the Android, press and hold the 'Power' button, and then press the 'Volume Up' button once (a single press).
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  7. 7
    You should now see the 'Android System Recovery' selection screen.
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  8. 8
    Now, using your 'Volume Down' button, scroll to the 'wipe data/Factory Reset' menu option.
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  9. 9
    Press the 'Power' button to choose this option.
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  10. 10
    Using the 'Volume Down' button again, scroll to 'Yes - delete all user data'.
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  11. 11
    Press the 'Power' button to select this option.
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  12. 12
    Wait a few minutes for your Digital 2 Tablet to complete the Factory Reset process, and you're done.
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Tips and Suggestions for Factory Resetting Digital2 Tablets

The following tips will help reset your D2 Android Tab to it's factory default state.

  • Make sure your device is fully charged. Losing power part way through resetting an Android device to a factory default state can leave your device in an unrecoverable state.
  • Back up your data. Any information on your D2 Tablet will be deleted when you perform a Factory Reset.
  • Do not plug in or unplug your device to any power or USB ports while you are performing a factory restore, unless you have been specifically instructed to do so by alternate instructions from Digital2.

Questions and Answers

HOW AM I SUPPOSE TO SELECT WHEN THE VOLUME BUTTON IS NOT WORKING?

I'm PRESSING DOWN TO SELECT AND IT IS NOT DOING ANYTHING BUT WHEN I PRESS THE VOLUME UP ITS JUST GOING UP AND DOWN

Your volume down button might be out of order, or there is a minor software error. You can use the volume up button instead and select items by pressing the power button.

WHY IS NOT MY DOWN BUTTON LETTING ME SELECT OK?

VOLUME DOWN MEANS OK, BUT ITS NOT DOING ANYTHING WHEN I PRESS THE DOWN BUTTON

To select "OK", you will have to press the power button of the tablet. The volume up button will move you up the menu items, and the volume down button will move you down the menu items.

Is their a charge for this question?

I tried to reset, all that comes up on the screen is reboot system now, but nothing works

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Tablet will not do anything. It just keeps blinking "Digital2" What can I do?

I successfully completed the factory reset. Nothing happened after the reset. It does not power off. It just keeps blinking Digital2. I have tried: The reason I preformed the factory reset is because I could not get it to do anything except the blinking "Digital2.". I think it was caused by: No idea. It is brand new. Turned it on a few times; took a couple of pictures, etc. Next time I went to use it - it did not work.

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Article Info

Categories : General Android Mobiles & Tablets

Recent edits by: kamla, Eng, Anonymous

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