Easily Dial a Number with Extensions on Samsung Galaxy S4

Edited by Leomar Umpad, Anonymous, Eng, Maria and 1 other

This is part of the VisiHow series on how to use the Samsung Galaxy S4. You can visit the main VisiHow on how to USE SAMSUNG GALAXY S4 for a full list of S4 VisiHow Articles

Have you tried dialing a number or a hotline that requires you to listen for options and asks you to enter them? You may have done this so often, you've already memorized the entire number sequences, including the extension. Thinking you'll bypass the annoying messages, you try dialing the number and the extension directly, and you get an error. To your disappointment, you soon realize you still need to wade through all those automated steps before you can add the extension number. We understand how frustrating that can be, especially if you need to call that number regularly, sometimes, more than once a day. Good thing we have the solution for you. Follow the procedures in this article to learn how to add pauses and waits to contact numbers, to make getting in touch with your contact so much easier.

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Definition of Terms

Before going any further let us define a few important terms for you:

  1. 1
    Extension number.
    Someone has an "Extension Number", when they work for a company that has many phones, and one phone number. The extension is like the employees internal phone number, to direct calls to individual people. In the good old days, a receptionist would take your call, ask for the extension of the person you're calling – or the name, and put the call through. Now, it's an automated thing that frustrates the best of us – often making you go through several options before you can put in the extension yourself.
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  2. 2
    Pause.
    Pause is a command on the phone that tells your Samsung Galaxy S4 to stop the dialing sequence for two seconds. A two-second pause is represented by a single comma (,).
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  3. 3
    Wait.
    Wait is a command on the phone that tells your Samsung Galaxy S4 to stop the dialing sequence until you touch a key. Wait is represented by semi-colon (;).
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  4. 4
    Thus with the pause and wait incorporated on your contact's number, you are telling your phone to pause and wait - the way you would do manually.
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How to Add a Pause and Wait on Samsung Galaxy S4

To add a pause and wait on your Galaxy S4, simply follow the procedures below:

  1. 1
    Go to your Galaxy S4's Home screen.
    Yomar how to enable pause and wait on Samsung Galaxy S4.png
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  2. 2
    From the Home screen, tap on "Contacts".
    Yomar how to enable pause and wait on Samsung Galaxy S42.png
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  3. 3
    On Contacts, tap on the contact you want to add pauses and wait to.
    Yomar how to enable pause and wait on Samsung Galaxy S43.png
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  4. 4
    On the Contact Page, tap on the "Edit" icon.
    Yomar how to enable pause and wait on Samsung Galaxy S44.png
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  5. 5
    Tap on the "Mobile Tab".
    Yomar how to enable pause and wait on Samsung Galaxy S45.png
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  6. 6
    Tap on "Sym" to add pauses and waits.
    Yomar how to enable pause and wait on Samsung Galaxy S46.png
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  7. 7
    Enter your pauses and waits.
    Yomar how to enable pause and wait on Samsung Galaxy S47.png
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  8. 8
    Tada!
    You'll see the pauses and wait already associated with your contact.
    Yomar how to enable pause and wait on Samsung Galaxy S48.png
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  9. 9
    You have just learned how to easily call numbers with extension using the pauses and waits with your Samsung Galaxy S4.
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  10. 10
    NOTE:
    if the pause requires a longer time, you can extend it by adding additional commas to it. As mentioned above, a single comma allows your phone to pause for 2 seconds. If you want a six-second pause, then you need to enter three commas instead.
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Categories : USE SAMSUNG GALAXY S4

Recent edits by: Maria, Eng, Anonymous

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