Create and Manage Breakfast Door Tags in Hotel or Hospitality Business

Edited by Hotelier, Rushell, Eng, Anonymous

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Designing and Creating

Hello and thank you for watching VisiHow. Today's tutorial will focus on the appearance of the print materials, specifically the breakfast door hanging tag, in the hotel room. In another video, we'll focus on the placement and the procedure of this particular item.

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Steps

  1. 1
    To begin, the information needed is separated into three categories.
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  2. 2
    At the top, there will be some identifying information, including the Room Number and Guest Initials.
    The Guest Initials must match the initials or the guest whose name is on the room. It is very important that this is correct because this is how we will double check and make sure that we are getting the order to the correct room.
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  3. 3
    Also at the top, we will need the Delivery Time.
    These will be a series of ranges based on when the hotel's breakfast hours are, and the guest can choose from those options.
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  4. 4
    The largest area, which is in the middle, will include several check boxes for Item Selection, as well as Prices.
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  5. 5
    For Item Selection, we may have different sections, including a Traditional breakfast.
    There may be a traditional, local style of breakfast, such as the Turkish breakfast.
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  6. 6
    It may include a Continental/European breakfast.
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  7. 7
    There may also be an a la carte selection.
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  8. 8
    For example, we may have "Eggs" listed in the a la carte section, at a price of $6.50.
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  9. 9
    Underneath that, we may have a blank for the guest to write in what style of eggs they would like, such as scrambled, fried, over easy, poached, etc.
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  10. 10
    In the final blank we will need a guest signature.
    This will authorize us to place the charge for the breakfast order on the guest room bill.
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  11. 11
    We will also need any charge information, such as if there is a VAT or tax not included in the price.
    Any service or delivery charges should be mentioned here as well. We need to inform the guest of any additions that will be occurring on the guest's bill.
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  12. 12
    This concludes today's presentation on the appearance of our print materials, specifically the breakfast door hanging tag.
    If you have any questions, comments or suggestions, please leave them in the space below.
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Video: Create and Manage Breakfast Door Tags in Hotel or Hospitality Business Designing and Creating

Managing and Servicing

Hello and thank you for watching VisiHow. Today's tutorial is Part 2 of 2, dealing with the breakfast door tag in our hotel. Part 2 will be dealing with the breakfast door hanging tag procedure. How do we need to have this process fulfilled?

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Create and manage breakfast door tags in a hotel or hospitality business PART-2-2 Managing and Servicing.mp4-canvas8 48.jpg

Steps

  1. 1
    To begin, a breakfast door hanging tag is clear and free of any marks and should be placed in each guest room before the guest arrives.
    Create and manage breakfast door tags in a hotel or hospitality business PART-2-2 Managing and Servicing.mp4-canvas29 265.jpg
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  2. 2
    Typically, we will find it placed on the bed, resting on the pillow, so it is front and center, ready for the guest to see that this service is available.
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  3. 3
    To complete the order, the guest will need to fill out a ticket with all the required information.
    If the information is not there, the guest will likely need to be contacted.
    Create and manage breakfast door tags in a hotel or hospitality business PART-2-2 Managing and Servicing.mp4-canvas68 444.jpg
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  4. 4
    When the guest has filled out the door hanging tag, they can place it on the doorknob on the outside of the door usually before 2:00 in the morning.
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  5. 5
    After 2:00 in the morning, the overnight butler should walk around every floor of the hotel and pick up any door hanging tags that appear.
    This will always be done well after 2:00 AM, just to make sure that anyone who is slightly late gets included.
    Create and manage breakfast door tags in a hotel or hospitality business PART-2-2 Managing and Servicing.mp4-canvas108 141.jpg
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  6. 6
    On the door hanging tag, the guest is asked to specify the delivery time.
    This is usually provided as a range. If instance, if the hotel's breakfast hours are 6:30 to 9:00 AM, we may have check boxes for "6:30-6:45", "6:45-7:00", "7:00-7:15", and so on. Every 15 to 20 minutes we can provide breakfast delivery. The guest will check one of the ranges of time, and then it is the responsibility of the kitchen staff to prepare the meal, and for the in-room dining delivery representative to deliver the item during the specified time.
    Create and manage breakfast door tags in a hotel or hospitality business PART-2-2 Managing and Servicing.mp4-canvas159 222.jpg
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  7. 7
    This concludes today's tutorial on the breakfast door tag in our hotel.
    This is Part 2 of 2, dealing with the procedure for the breakfast door tag. If you have any questions, comments or suggestions, please leave them in the space below.
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Video: Create and Manage Breakfast Door Tags in Hotel or Hospitality Business Managing and Servicing

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Article Info

Categories : Hospitality Industry

Recent edits by: Eng, Rushell, Hotelier

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