Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using KNOX

Edited by Leomar Umpad, Anonymous, Lynn, Eng and 8 others

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This is part of the VisiHow series on how to use the Samsung Galaxy Note3. You can visit the main reference of the article on how to Use Samsung Galaxy Note 3 for a full list of Note3 VisiHow Articles

Samsung KNOX allows you to create a separate mobile system on your Galaxy Note3 that is independent of your phone's default system. The separate system is secured so that it will not share any data with your default Note3's system and applications. It has its own home screen, applications and widgets. It's like having a completely separate phone on your Samsung Galaxy Note3! This article will discuss on the following topics:

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Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic1b (1).PNG
  1. 1
    How to install KNOX on Samsung Galaxy Note3
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  2. 2
    How to use KNOX on Samsung Galaxy Note3
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  3. 3
    How to add applications to KNOX on Samsung Galaxy Note3
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  4. 4
    How to add KNOX apps to the KNOX home screen on Samsung Galaxy Note3
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  5. 5
    How to change KNOX settings on Samsung Galaxy Note3
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  6. 6
    How to uninstall and backup KNOX on Samsung Galaxy Note3
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How to install KNOX on Samsung Galaxy Note3

The following procedures will allow you to install and set up KNOX on your Galaxy Note3:

  1. 1
    Go to your Note3's home screen.
    You can press on the Home button (lower-middle hard button) once and your device will go back to the home screen. You can also tap on the Back key (lower-right soft key) a few times to get to the home screen.
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  2. 2
    Tap on the Apps icon.
    The Apps icon is located on the lower-right part of your Note3's screen. It will take you to the screen where all the applications listed on your Note3 are shown.
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  3. 3
    Tap on the KNOX icon.
    KNOX has an icon similar to a yellow shield with a keyhole on it. Tap on this icon to open the KNOX application.
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  4. 4
    Tap on Install.
    You will be taken to the information page for KNOX. Read through it to have an idea about KNOX and tap on the "Install" button to proceed.
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  5. 5
    Agree with the terms and conditions and privacy policy.
    Tap on the check box beside the word Agree below the Terms and conditions, and Privacy policy. You can opt to agree or not with the Optional Information. You can also tap on the I accept all the terms check box to put a check mark on all the options. Tap on the Confirm button when you are done to proceed to the next screen.
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  6. 6
    Wait for KNOX to download and install.
    KNOX will automatically download and install once you tap on the "Confirm" button. Make sure that you have a working and stable internet connection. The download may take several minutes. After download, the application will automatically install on your Galaxy Note3.
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  7. 7
    Tap on Password timeout.
    After the installation, tap on Password timeout to choose the length of inactivity before KNOX locks itself. Once locked, KNOX will require you to re-enter the pre-defined password before you can use it again.
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  8. 8
    Enter your KNOX password.
    You will be asked to make a new password containing at least one letter and one number. Re-enter the password on the Confirm password box and tap on the Next button to proceed with the next screen.
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  9. 9
    Create a PIN.
    Enter your desired PIN code that you can use to reset your password in case you forget it.
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  10. 10
    Tap on 'Launch.
    This will launch Samsung KNOX on your device.
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  11. 11
    You have just learned how to install KNOX on your Samsung Galaxy Note3!
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How to use KNOX on Samsung Galaxy Note3

You can use KNOX for security purposes. If you want to open an email or make a call and you do not want it to log into your personal phone, then the KNOX environment could be the thing that you need. The following procedures will orient you on how to use KNOX on your Galaxy Note3:

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  1. 1
    Go to your Note3's home screen.
    You can press on the Home button (lower-middle hard button) once and your device will go back to the home screen. You can also tap on the Back key (lower-right soft key) a few times to get to the home screen.
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  2. 2
    Tap on the Apps icon.
    The Apps icon is located on the lower-right part of your Note3's screen. It will take you to the screen where all the applications on your Note3 are listed.
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  3. 3
    Tap on the KNOX icon.
    KNOX has the icon similar to a yellow shield with a keyhole on it. Tap on this icon to open the KNOX application.
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  4. 4
    From the KNOX Home screen, tap on the Apps icon.
    This will take you to the application screen, where all installed KNOX applications are displayed.
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  5. 5
    You will be taken to the Apps list.
    By default, your KNOX application screen will show you the Apps list. This is where all the installed KNOX applications are displayed. Initially, your KNOX Home screen will show the pre-installed applications. You can also tap on the Widgets tab to view the widgets on your KNOX container.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic1b (2).png
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  6. 6
    Tap on any application to open it on the KNOX container.
    Applications opened on the KNOX container are exclusive to KNOX. They work independently with the applications on your default Note3 system. So you can open your Gmail account using the internet application on your default system, and open another Gmail account using the internet application on your KNOX container. Logs, contacts and calendar data are also separate from each of the systems (KNOX and main).
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  7. 7
    Tap on the Personal home icon to get back to your KNOX home screen.
    The personal home icon has the icon of a house with a letter "S" on it. It is found on your KNOX application list. Take note that you should not press the physical Home button, as pressing it will take you to the main home screen.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic3.png
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  8. 8
    You have just learned how to use KNOX on your Samsung Galaxy Note3!
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How to add application to KNOX on Samsung Galaxy Note3

You can add more applications to your KNOX container. These applications will only work and can only be opened through KNOX. There are no traces of these installed applications on your main system. Follow the procedures below to add application to KNOX on your Samsung Galaxy Note3.

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  1. 1
    Go to your Note3's Home screen.
    You can press on the Home button (lower-middle hard button) once and your device will go back to the Home screen. You can also tap on the Back key (lower-right soft key) a few times to get to the Home screen.
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  2. 2
    Tap on the Apps icon.
    The Apps icon is located on the lower-right part of your Note3's screen. It will take you to the screen where all the applications on your Note3 are listed.
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  3. 3
    Tap on the KNOX icon.
    KNOX has an icon similar to a yellow shield with a keyhole on it. Tap on this icon to open the KNOX application.
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  4. 4
    From the KNOX home screen, tap on the Apps icon.
    This will take you to the application screen, where all installed KNOX applications are displayed.
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  5. 5
    From the KNOX home screen, tap on Samsung KNOX apps.
    Samsung KNOX apps is the equivalent of the Samsung apps and Play Store on your main system. This application allows you to download and install applications on your Samsung KNOX system.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic4.png
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  6. 6
    Samsung KNOX will now open.
    You will be shown all the available applications for KNOX. You can also enhance results by tapping on the Paid, Free, and New tabs to see list of applications based on their categories.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic5.png
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  7. 7
    Choose from the apps on the list and install your desired application.
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  8. 8
    You have successfully learned how to install applications on KNOX.
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How to add KNOX apps to the KNOX Home screen on Samsung Galaxy Note3

When you have installed KNOX apps on your Note3, you may not notice the downloaded and installed applications on the KNOX home screen. These applications are still not shown unless you want them to appear on the home screen. To add KNOX apps to the KNOX home screen of your Galaxy Note3, follow the procedures below:

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  1. 1
    Go to your Note3's home screen.
    You can press on the Home button (lower-middle hard button) once and your device will go back to the home screen. You can also tap on the Back key (lower-right soft key) a few times to get to the home screen.
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  2. 2
    Tap on the Apps icon.
    The Apps icon is located on the lower-right part of your Note3's screen. It will take you to the screen where all the applications listed on your Note3 are shown.
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  3. 3
    Tap on the KNOX icon.
    KNOX has an icon similar to a yellow shield with a keyhole on it. Tap on this icon to open the KNOX application.
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  4. 4
    From the KNOX home screen, tap on the Apps icon.
    This will take you to the application screen, where all installed KNOX applications are displayed.
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  5. 5
    From the Apps list tap on the Menu button.
    The Menu button (lower-left soft key) allows you to view other options available.
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  6. 6
    Tap on the Add to personal home screen option.
    This option will allow you to add KNOX applications to your KNOX home screen.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic6.png
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  7. 7
    Put a check mark on the applications you want to move to the home screen.
    You will now see the entire app list on your KNOX container. Tap on the check box on the upper right of each icon. You can tap on multiple icons to add multiple applications to the home screen.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic7.png
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  8. 8
    Tap on Done.
    When you have chosen the applications that you want to see on the home screen, you tap on the "Done" button on the upper-right part of your screen.
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  9. 9
    You have successfully learned how to add application icons on KNOX using your Samsung Galaxy Note3.
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How to change KNOX settings on Samsung Galaxy Note3

You can go to your KNOX's settings to change any configuration on KNOX. To get to the KNOX settings, perform the following procedures.

  1. 1
    Go to your Note3's Home screen.
    You can press on the Home button (lower-middle hard button) once and your device will go back to the Home screen. You can also tap on the Back key (lower-right soft key) for a few times to get to the home screen.
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  2. 2
    Tap on the Apps icon.
    The Apps icon is located on the lower-right part of your Note3's screen. It will take you to the screen where all the applications on your Note3 are listed.
    Was this step helpful? Yes | No | I need help

  3. 3
    Tap on the KNOX icon.
    KNOX has an icon similar to a yellow shield with a keyhole on it. Tap on this icon to open the KNOX application.
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  4. 4
    From your KNOX home screen, tap on Menu (lower-left soft key) to view available menu on your KNOX home screen.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic8.png
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  5. 5
    Tap on "KNOX Settings".
    From the list of available KNOX home screen menu options, tap on KNOX Settings to get to the settings page where you can modify current KNOX settings. The following settings are:  
    1. Password Timeout. Allows you to adjust the time for your phone to stay inactive before KNOX will require you to add password when you want to use KNOX again.
    2. Change password. Allows you to change your KNOX password.
    3. Quick mode change. Allows you to add a shortcut of KNOX to the notification panel.
    4. Show KNOX contacts. Allows you to show the contacts on KNOX to the contacts on your main system. If you put a check mark on this option, the contacts, logs, and messages saved on KNOX will also appear on your main system.
    5. About KNOX. Allows you to view important information about KNOX. Here, you can also recheck Terms and conditions and Open source license, or get to uninstall KNOX if ever you do think that there is a need to.
    6. We are done with the walk-through on settings for KNOX on Samsung Galaxy Note3.
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How to Uninstall and Back up KNOX on Samsung Galaxy Note3

Unlike most applications, you cannot normally uninstall KNOX. As, by essence, KNOX is completely separate from your device, it does not allow you to uninstall itself like any other applications do. You need to uninstall KNOX right from its environment. Follow the procedures below to uninstall KNOX on your Samsung Galaxy Note3:

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  1. 1
    Go to your Note3's Home screen.
    You can press on the Home button (lower-middle hard button) once and your device will go back to the home screen. You can also tap on the Back key (lower-right soft key) a few times to get to the home screen.
    Was this step helpful? Yes | No | I need help

  2. 2
    Tap on the Apps icon.
    The Apps icon is located on the lower-right part of your Note3's screen. It will take you to the screen where all the applications on your Note3 are listed.
    Was this step helpful? Yes | No | I need help

  3. 3
    Tap on the KNOX icon.
    KNOX has an icon similar to a yellow shield with a keyhole on it. Tap on this icon to open the KNOX application.
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  4. 4
    From your KNOX home screen, tap on Menu (lower-left soft key) to view available menu options on your KNOX home screen.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic8.png
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  5. 5
    Tap on "KNOX Settings".
    Settings will show you available options for KNOX.
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  6. 6
    Tap on About KNOX.
    From the list of available options, tap on "About Knox". From there, tap on the Uninstall option.
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  7. 7
    Back up your data.
    When you initiate on uninstalling KNOX, your device will ask if you want to back up data for KNOX. Tap on Back up and your photos, media files, calendars and contacts will be backed up during the uninstallation process.
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  8. 8
    Enter your KNOX password.
    You will be required to enter the KNOX password before you can proceed. Tap on Continue once you have entered the correct password.
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  9. 9
    Tap on Next.
    Back up process of your data will commence. Wait for it to finish. To get to your backup file, you can go to your Apps list, tap on My Files, tap on All and "Know". You will see the file KnoxBackup.zip in that folder.
    Create a Separate Mobile System on Your Samsung Galaxy Note 3 Using Samsung KNOX pic9.png
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  10. 10
    Tap on OK to uninstall KNOX.
    Wait for the process to be done and KNOX should be uninstalled on your device.
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  11. 11
    You have successfully uninstalled KNOX on your Samsung Galaxy Note3.
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Questions and Answers

I forgot my password for Samsung KNOX. How do I set another one?

I don't know where I can reset the password. Can you help me?

There is only one way to reset a Samsung KNOX password, and that is through the Samsung KNOX password reset tool. Simply click the link, and you will be taken to the Samsung site, where you can enter in the email address associated with your Samsung KNOX account. Once you do that, click the blue E-mail new password button, and further instructions will be emailed to the associated account from Samsung. This will let you reset your password, and regain access to your KNOX account.

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For additional assistance with this or other problems, please let us know in the questions section.

My KNOX is not creating and failed to run?

Help me, how do I run or create my KNOX?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How to move Facebook messenger to Knox?

How to move Facebook messenger to Knox

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How to add WhatsApp application in the KNOX?

I have tried to add the WhatsApp application in the KNOX but I have failed, it does not give me the options of add application in the KNOX

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Is there a version of Knox currently available to download and set up on my Samsung Galaxy Note3?

When I go to the Play Store page and seek to obtain a copy of My KNOX, there is a warning note saying that my device is not compatible with this version. Is there a version that is compatible with my device, and if so, where can I obtain a copy to set up on my device? If there is no current version nor any future version planned for use on my device, what is the next best solution to dividing my device into two separate and secure sections like My KNOX does?

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VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

Can I separate my personal contacts from my Knox?

Can I separate my personal contacts from my Knox side. So, I can maintain two contact list, one on each side?

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

How can I move apps from personal mode to KNOX mode?

How can I move apps from personal mode to KNOX mode. I have tried: Nothing. I think it was caused by: Nothing

VisiHow QnA. This section is not written yet. Want to join in? Click EDIT to write this answer.

About Knox, that I want to discuss?

Can I use all the apps in Knox like browsers, Facebook, WhatsApp, Gallery, calls and messages. . I mean I divide my mobile into 2 groups; 1 is for everywhere and 1 is only for me who never being suspected by anyone

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Categories : How To Use Samsung Galaxy Note 3

Recent edits by: dewangan, tbone0041, DAN

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