Correct Phone Number Problems with iMessage on iPhone 6

Edited by Grimm, Robert, Eng, Anonymous

Hi, welcome to VisiHow. In today's tutorial, I'm going to teach you how to correct phone number problems using the iMessage system on the iPhone 6.

Correct phone number problems with iMessage on iPhone 6.mp4-canvas149 933933.jpg

Ad

Steps

  1. 1
    To begin, unlock the phone by pressing the round 'Home button' at the bottom center of the phone.
    This will take you to the lock screen. Swipe right to enter your passcode.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas11 522543.jpg
    Advertisement
    Was this step helpful? Yes | No | I need help

  2. 2
    Alternatively, we can press the 'Lock button' located on the right-hand side of the phone.
    This will take you to the lock screen. Swipe right to enter your passcode.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas14 976529.jpg
    Advertisement
    Was this step helpful? Yes | No | I need help

  3. 3
    As an alternative to entering your passcode, use your finger or thumb print on the home button to scan the touch ID allowing you to access the 'Home screen' of the phone.
    You will now be on the home screen.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas24 675776.jpg
    Was this step helpful? Yes | No | I need help

  4. 4
    Look for the settings icon.
    The settings icon is a series of gears one inside of the other in a silver or gray box. It is labeled settings and can be seen on the 'Home screen' of the iPhone that is being pointed at in this example. Tap it once to open the 'Settings' panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas43 464382.jpg
    Was this step helpful? Yes | No | I need help

  5. 5
    Confirm that you are not signed-in to any iClub accounts, as being signed into an iClub account will create problems.
    Tap on the 'iCloud' button.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas59 052218.jpg
    Was this step helpful? Yes | No | I need help

  6. 6
    Confirm that we are not signed-in.
    If you are signed-in, tap on the 'Sign Out' button. Tap the arrow at the top left to go back to the 'Settings' panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas68 689779.jpg
    Was this step helpful? Yes | No | I need help

  7. 7
    Tap on the 'iTunes and App Store' button.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas70 726847.jpg
    Was this step helpful? Yes | No | I need help

  8. 8
    Confirm that you are not signed-in.
    If you are signed-in, tap on the 'Sign Out' button. Tap on the arrow at the top left to back to the 'Settings' panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas77 501846.jpg
    Was this step helpful? Yes | No | I need help

  9. 9
    Scroll down and find the 'FaceTime' button.
    Tap on it once to open.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas83 369447.jpg
    Was this step helpful? Yes | No | I need help

  10. 10
    Make sure that you are not signed-in to 'FaceTime'.
    If you are, sign-out. Tap on the arrow in the top left to go back to the 'Settings' panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas86 475321.jpg
    Was this step helpful? Yes | No | I need help

  11. 11
    Tap on the 'Messages' button.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas89 050863.jpg
    Was this step helpful? Yes | No | I need help

  12. 12
    Make sure that you are not signed-in.
    In this example, I am signed-in. Tap on the 'Send & Receive' button to check where we are signed in.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas101 081842.jpg
    Was this step helpful? Yes | No | I need help

  13. 13
    Tap on your Apple ID.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas108 583479.jpg
    Was this step helpful? Yes | No | I need help

  14. 14
    Tap on the 'Sign Out' button.
    This will remove our Apple ID from the phone.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas111 181246.jpg
    Was this step helpful? Yes | No | I need help

  15. 15
    As you can see, it says, "Use your Apple ID for iMessage." Tap the green 'iMessage' button at the top to disable iMessage.
    Tap the arrow in the top left to go back to the 'Settings' panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas118 848133.jpg
    Was this step helpful? Yes | No | I need help

  16. 16
    The next thing we're going to do is update our phone number.
    To update our phone number, we need to tap on the 'Phone' button.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas130 643443.jpg
    Was this step helpful? Yes | No | I need help

  17. 17
    As you will see in this example, it says my number is currently listed as unknown.
    We're going to tap the 'Unknown' option.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas140 000196.jpg
    Was this step helpful? Yes | No | I need help

  18. 18
    Enter in your full phone number.
    This should include the country and region, or area code as well. For example, if you were in Washington, DC in the United States you would enter in +1 and then the area code for Washington, DC, which is 202. Alternatively, if you live overseas as I do, you are going to enter a different code. In this example, we use that code.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas173 306493.jpg
    Was this step helpful? Yes | No | I need help

  19. 19
    Press the '+*#' button at the bottom left of the screen.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas176 920569.jpg
    Was this step helpful? Yes | No | I need help

  20. 20
    Press the '+' one time.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas177 703738.jpg
    Was this step helpful? Yes | No | I need help

  21. 21
    Enter your country code, area code, and phone number.
    Tap on the 'Save' button in the top right corner as this will save our number. Go back to the 'Settings' panel by tapping the arrow at the top left of the screen.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas205 02637.jpg
    Was this step helpful? Yes | No | I need help

  22. 22
    Tap on the 'Messages' button.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas215 138938.jpg
    Was this step helpful? Yes | No | I need help

  23. 23
    From here, we can attempt to turn iMessage on, or we can restart our phone.
    In this example, we will go back by tapping the arrow in the top left corner to go back to the 'Settings' panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas222 607295.jpg
    Was this step helpful? Yes | No | I need help

  24. 24
    Press the 'Home button' located at the bottom of the phone to go back to your 'Home screen'.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas224 773574.jpg
    Was this step helpful? Yes | No | I need help

  25. 25
    Press and hold the 'Power button' or 'Lock button' located on the right side of the phone, and swipe on-screen button to power off the phone.
    The reason I'm restarting the phone is to make sure the system has enough time to reset itself. Sometimes we can be a bit impatient with technological devices. Therefore, it is important that we wait a few minutes to make sure everything updates properly.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas234 676527.jpg
    Was this step helpful? Yes | No | I need help

  26. 26
    Press and hold 'Lock button' again, until you see a white apple appear on the screen, at which point your phone is restarting.
    The other reason I am restarting the phone is that sometimes phone settings, even when they are deleted, do not actually delete or may take a little time to update. Any time a technology related product is not functioning the way you want it to, restarting it should always be one of your first troubleshooting options.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas255 163363.jpg
    Was this step helpful? Yes | No | I need help

  27. 27
    Our phone is now restarted, and now we'll need to swipe right and enter in a PIN code.
    Unfortunately, touch ID does not work when you restart the phone, and you will need to enter your PIN. This will take us to the 'Home screen'.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas282 891204.jpg
    Was this step helpful? Yes | No | I need help

  28. 28
    Tap on the Settings icon, which is a silver or gray set of gears.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas294 018802.jpg
    Was this step helpful? Yes | No | I need help

  29. 29
    Scroll down and tap on the 'Messages' button.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas300 842753.jpg
    Was this step helpful? Yes | No | I need help

  30. 30
    Tap on the button to enable iMessage, and tap 'OK' on the prompt that appears.
    It warns you that you may be charged for SMS messages.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas305 253692.jpg
    Was this step helpful? Yes | No | I need help

  31. 31
    Tap on the 'Use your Apple ID for iMessage' button.
    The phone is going to wait to activate this setting, which is done by the phone carrier. What we are going to do is use our Apple ID for iMessage.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas322 611166.jpg
    Was this step helpful? Yes | No | I need help

  32. 32
    Enter your Apple ID and password, and tap either the 'Go' button on the keyboard or the 'Sign in' button on the panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas327 661044.jpg
    Was this step helpful? Yes | No | I need help

  33. 33
    Your phone number should now be correct.
    As we can see, our correct phone number has now been listed here at the top. This corrected phone number will allow me to use iMessage through the messaging service. It may take a moment for it to activated, as sometimes the server system is not as quick as we would like it to be. However, as you saw, my phone number has now been correctly updated activated and synchronized with the iMessage servers on the Apple side. Tap the arrow in the top left to return to the 'Settings' panel.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas339 289946.jpg
    Was this step helpful? Yes | No | I need help

  34. 34
    Press the 'Home button' once to go back to the 'Home screen'.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas370 588023.jpg
    Was this step helpful? Yes | No | I need help

  35. 35
    Open 'Messages'.
    Tap the green messages icon with a white speech bubble inside of it.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas377 759368.jpg
    Was this step helpful? Yes | No | I need help

  36. 36
    Tap the small hand icon to send a new message.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas381 736488.jpg
    Was this step helpful? Yes | No | I need help

  37. 37
    After we choose a number or contact to send a message to, we can see that the blue highlight indicates that it is an iMessage that will be sent.
    If we type in another contact we will see it become highlighted green, which indicates it can not send as an iMessage and only as a standard SMS. Removing the second contact changes the setting back to iMessage.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas396 612875.jpg
    Was this step helpful? Yes | No | I need help

  38. 38
    After you've sent a message, the blue bubble around your message indicates that this was an iMessage.
    Tap the arrow in the top left corner to go back to messages.
    Correct phone number problems with iMessage on iPhone 6.mp4-canvas419 837255.jpg
    Was this step helpful? Yes | No | I need help

  39. 39
    This concludes our tutorial on how to correct problems with your iMessage phone number when using the iPhone 6.
    If you have any questions or comments please leave them in the section below. Thank you for choosing VisiHow.
    Was this step helpful? Yes | No | I need help

    Advertisement

Video: Correct Phone Number Problems with iMessage on iPhone 6

Comments

VisiHow welcomes all comments. If you do not want to be anonymous, register or log in. It is free.




Grimm
Featured Author
811 Articles Started
3,555 Article Edits
154,415 Points
Grimm is a featured author with VisiHow. Grimm has achieved the level of "Colonel" with 154,415 points. Grimm has started 811 articles (including this one) and has also made 3,555 article edits. 2,073,000 people have read Grimm's article contributions.
Grimm's Message Board
Grimm: Hi, my name is Grimm.
Grimm: Can I help you with your problem about "Correct Phone Number Problems with iMessage on iPhone 6"?
 

Article Info

Categories : IPhone

Recent edits by: Eng, Robert, Grimm

Share this Article:

Thanks to all authors for creating a page that has been read 287 times.

Do you have a question not answered in this article?
Click here to ask one of the writers of this article
x

Thank Our Volunteer Authors.

Would you like to give back to the community by fixing a spelling mistake? Yes | No