Q&A from the article:

Transfer files from the Galaxy Note 3 to the computer and vice versa

Edited by Anonymous, Calob Horton, crisy16, Eng and 12 others

Questions and Answers

Cannot transfer media from my Samsung Galaxy S5 to my PC?

The timer icon just spins continuously.

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First, restart your phone and your computer, just to make sure that there aren't any applications that are causing the timer icon to spin continuously. Then, make sure you're running the latest version of Samsung Kies 3, not the original Samsung Kies. The original Samsung Kies is for devices that are older than your Samsung Galaxy S5. To download the latest version of Samsung Kies 3, click this link. Once Kies 3 has installed, plug your Galaxy S5 into your computer. Kies will open and you will be able to transfer your files to your computer. If you still cannot transfer your files, there may be something wrong with either your phone's charging port or your computer's USB port. Call Samsung to troubleshoot your device with them; it may be in need of a repair.

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See more questions like this: Cannot import pictures from my Samsung to my PC

PC detects my Note3, but nothing happens when I click on it?

I'd like to transfer pictures from my phone to my PC. I plugged in my Note3 into my PC through the USB port. No auto-play window appears, so in My Computer, I see my device listed as a portable device. However, I click on it, and it appears to be empty. I right click to import pictures and videos, and get a message that there are no pictures or videos on this device. What is happening?

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Why is my Note not detected by Mac or PC despite downloading Kies?

I have tried every method possible

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If your Note is not detected by Mac or PC despite downloading Kies then it is likely you have a problem with the USB cable that you are using to connect one unit to the other. Try using a different cable to see I this is the issue. If not then it could be that you are dealing with a computer with damaged ports. Test this theory out by using a friend's computer to see if this is the issue.

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If this does not work you can try uninstalling and reinstalling Kies to see if the failure to download was due to some kind of corruption with the program.

Unable to transfer a video from Galaxy S5 to PC.

Hi! My PC cannot detect all videos.

Always ascertain that the original S5 USB cable is used. As the article suggests, you can use the microSD card to transfer your video files. Before that, you may need to transfer videos from the internal memory to the microSD card by using any file manager like X-Plore. microSD card needs to be inserted into the card reader of your computer and may require an adapter from microSD to SD.

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The other method, as shown in the article, is using Kies. You can use Kies 3. Click the "Videos" section on the left pane to browse for the videos.

The last method is using AirDroid to transfer your files. Check this answer to see how it can be done.

The above questions are from the following wiki...
Transfer files from the Galaxy Note 3 to the computer and vice versa

More questions and answers

See more questions like this: My PC is not reading my video files on my phone?

How can I get my photos back with a blacked out screen on Samsung S5?

Hi. My Samsung Galaxy S5 screen is black, I cannot see anything on it however it is on and working as the below buttons lit up and I can hear messages coming through. I have connected it to my laptop via USB to save my pictures however I get a message that no new pictures or videos were found! Please tell me what I can do I need my pictures, thank you.

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See more questions like this: Hi, I have a S5 and when I hook it up to the computer it will not explore... Its a blank screen?

HI! My PC didn't recognize my Galaxy Note2?

I wanted to transfer files form Note2 to laptop

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How to transfer pics or files from sansung S5 phone to computer?

I have done this many times. I simply connect the phone to the PC with a USB cable and open an explorer program and drag and drop. HOWEVER, today after I connect to PC, and open windows explorer, samsung-sm-g900v, shows up as being connected/folder etc. When I click, or double click the + beside the samsung-sm-g900v, or click/double click the folder samsung-sm-g900v, nothing happens

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See more questions like this: When S5 is connected to computer it is in charging mode

PC does not recognize Galaxy as a media storage device?

Connects as a modem only, does not show up in file directory so can't transfer any files. I have tried: Downloading Kies, re installing drivers, different cables. I think it was caused by: No idea

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See more questions like this: Nothing seems to work properly since the Google all device sync?

My laptop doesn't recognize my cellphone Samsung S5?

I want to transfer some files from phone to laptop but when my phone connects to laptop nothing happen, that is my problem, thanks. I have tried: First installed new driver and installed some software such Kies. I think it was caused by: Really I don't know

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PC says there are no photos to download when I plug in my phone?

Galaxy S5 has both photos and videos but the PC doesn't find any to download.. I'm trying to empty the phone to take it back to factory prior to transferring to another family member.

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See more questions like this: My laptop says there no no photos on my S7?

See more questions like this: I have photos I need to download to laptop, but after using the cable I get words that 'no new photos or video?

Can't copy images in Windows XP service pack 2?

I'm using Windows XP service pack 2 & I can't copy images from Samsung Galaxy S5 or S6.

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Hey, my Win 10 super PC cannot read/see pix on my phone, folder says empty?

Hey, my Win 10 super PC cannot read/see pix on my phone, folder says empty. I plug a cable into the USB slot and the phone shows up in Windows Explorer, but the folder says it is empty. There are hundreds of pix on the phone. Tried diff USB slots, made sure the USB slot is working, but no luck. Any ideas?

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How do you import videos to PC? Windows doesn't recognize videos from Galaxy S5. Comes out as screen shot of Japanese writing?

Windows doesn't recognize videos from Galaxy S5. Comes out as screen shot of Japanese writing

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After upgrading to Android 6.0 this weekend and software and g900vvru2dpd1, I can no longer access files on my phone from any computer?

Since the upgrade on the weekend, I can no longer access the internal memory or the SD card from my computer (tried two others as well). Strange thing is the phone is recognized by the computer, but I cannot drill down to the internal memory and SD card level.. I have tried: Restarting computer, restarting phone, have not tried a different cable.. I think it was caused by: Thinking it may have been the major software/firmware upgrade that was done this past weekend.

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See more questions like this: Accessing data files on my Samsung SM-N920V?

Inability of transferring Galaxy 5 phone files to computer?

Suddenly(had success in past) both desktop and laptop PC's do not recognize 'new files or photos' on the phone when there are many there. NO files are displayed on the computer! Above

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See more questions like this: Hi, just trying to figure out how to access the photos on my Galaxy 5 phone. I used to be able to use the USB connection and my original phone cable, now I get a message that there are no files?

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Videos and pictures not transferring to computer?

My S5 is full of pics and when I plug into my computer it says there are no videos or photos. I believe my pictures are full because I cannot take anymore. I have tried: I plugged my phone into both computers and I hit transfer pics to PC and it says I do not have any. I think it was caused by: Too many photos

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See more questions like this: I'm trying to import pictures on my computer but it tells me my pictures cannot be found. I have over 700 pictures?

Hi Daniel. For some reason I suddenly cannot download pictures from my SM-G900V?

This has worked fine for a year or two. Some updates recently downloaded despite trying to avoid them. Could that be the problem? I am not very tech savvy with these new phones.. I have tried: Download pics. I think it was caused by: No clue

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Hi I have a big question sir?

Chat please, I need answers asap. I have tried: I did everything and every strategy in the globe. I think it was caused by: S5 not connecting to PC for files

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Categories : How To Use Samsung Galaxy Note 3

Recent edits by: VisiHow, Jim Nichbo, jamiemills

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