Q&A from the article:

Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

Edited by AdorableME, Anonymous, Calob Horton, Anthony S and 14 others

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Questions and Answers

Can I retrieve my photos and data on my Samsung Galaxy S5 that has a locked screen without a Hard Reset?

Would the Samsung dealer be able to access my data and transfer the data elsewhere if I forgot my alternative password?

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It is very unlikely that the Samsung dealer would be able to access the data on your Samsung Galaxy S5 if the screen is locked. When your screen is locked, your phone prevents anything from accessing any of its data until the phone is unlocked with a password. The Samsung dealer's customer service representative may be able to help you unlock your device by walking you through the password retrieval process; however, if you are unable to get your password back, your photos and the rest of your data on your Samsung Galaxy S5 will not be retrievable.

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See more questions like this: Locked out of Note5, how to reset password or bypass?

Can you help me log into my Samsung 5 phone?

I just recently created a fingerprint for my Samsung 5, but now it won't recognize my finger. Additionally, it asks me to put in the password I created but it will not accept the password. Now, I am unable to log into my phone. Any suggestions would help?

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I only have one attempt remaining before my phone factory resets. I cannot for the life of me remember my pin. Is there anything I can do?

My phone is locked on the pin screen. Not sure how it got there because I did not set it to that. I can't get it unlocked, and I only have 1 attempt left. I do not want to lose my pictures so I am REALLY trying to avoid the Factory Reset.

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You will not lose your information if you set up your Samsung account with a Google account username and password. On your lock screen you should see "Forgot pattern." Tap this and then when asked, enter your Google account user name and password. You will then go through the steps to rest your phone's pin. If you do not have a Google account associated with the phone then you will have no option but to perform a hard reset. This means that you will not be able to save any pictures that are on your cellphone internal memory. However you can save photos that are stored on your SD card if you remembered to save them there. To find out remove the SD card from the phone and view the files on your PC.

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Can I retrieve my password without loosing data?

I forgot my password on my Galaxy S5 active

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The above questions are from the following wiki...
Lock and Unlock Samsung Galaxy S5's Screen Using the Fingerprint Scanner

More questions and answers

Reset my password on screen lock when being angry and now can't remember it?

I changed my screen lock to a password and cannot remember it. Can I unlock without losing all my stuff?

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Password fail on Samsung S5 how can I get in without losing all my personal files?

Put password on last night. 5 minutes later tried to open phone...says wrong password...I am certain of what I used as the password..I had to type it twice to confirm it...CANNOT GET IN PHONE.Do not know Google email or password...have never had to use it...how can I get in without losing my texts and voice mails and pics?? They are from my deceased brother and I don't want to lose them. Please help! Thank you

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See more questions like this: I have a Galaxy S5 can't re do the call baring option

See more questions like this: Galaxy S5 incorrect password after finger swipe fail?

How can I unlock my phone? I have a Samsung Galaxy S5, have been using the fingerprint scan to unlock him but it stopped recognizing my fingerprint and I don't know the backup password, how can I save mu data?

So basically I own a Samsung Galaxy S5 and I used the fingerprint scan. It had been working perfectly for months until today when it refused to recognize my fingerprints. The problem is that I don't know the backup password and am not able to access my Google account. I have data in the phone that I really must not loose and I would like to know if there is any way saving my phone numbers and pictures before resetting the phone

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See more questions like this: Samsung Galaxy S5 forgotten backup password to fingerprint scanner?

My Samsung Galaxy S5 is locked, and I can't open it?

I forgot alternative pass but I have Google account for S5, I can not reactive this pass, please help me to get my phone, thanks

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How can I unlock my phone without losing pictures or contacts?

I had it to where my Galaxy S5 can only be unlocked by my fingerprint, I tried too many times and got it where it wanted my alternative password, which I had forgotten, I typed in every password I had, until it said it would do a factory reset if I got the password wrong again. I didn't set it up to a cloud, memory card, and I don't remember ever setting my phone to a Gmail account.. I have talked to Verizon and they could only send my phone a text for the new pin/password and I can't look at the text because I am locked out.. What can I do without losing my business contacts and pictures of my family?

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Is there a way to reset my password attempts?

I was working today and I left my screen on by accident and I used up all my "tries" in putting it in. It is asking for my alternative password and I have forgotten it. Is there a way for me to get into my phone without Factory Resetting the device?

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My Galaxy S5 is asking for an alternative password. Google didn't help?

I tried setting up my fingerprint scanner and it locked me out. Now my phone is requesting an alternative password, which I never set up. I already tried going through my Google account but still no luck. Can you assist with resetting the alternative password without a Hard Reset?

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I just set my pin, but my phone says it is incorrect and doesn't show the option to use Google to unlock it, what do I do?

I just set my pin, but my phone says it is incorrect and doesn't show the option to use Google to unlock it, what do I do?

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I have a S5 and I have been using fingerprint password for a long time. Anyway, I set my fingerprint password, the machine asked for my alternative password for backup but I can't remember. You may understand my forgetfulness because it has been almost one year that I am using the fingerprint like password. Please help me up if you can. Thanks?

How to reset password when your fingerprint password isn't recognized any more by the machine?

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Somehow my thumb print recognition max its limit, and I do not remember my Alt password?

I am locked and although it has been suggested that I just do a Hard Reset, I'd lose the last text messages sent to me from my late mother.

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I locked my main securiut passord in my settings and it has my phone on a lockout password I can\t remeber?

I can't remember my security diigit in my main setting. and don't want to lose my phone info== Please helP? ? not my regular screen password but in my settings for the main phone? I have tried: Not much just different passwords and what it says here an not helping. I think it was caused by: I went in my main settings & just locked out my whole phone & can't remember the password on the main scree?

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See more questions like this: I changed my password on the home screen a little while ago, and then changed an account password. Now I do not remember my home screen password. I can't get my phone unlocked to check a text messaged now?

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Is there anyway to export or retrieve a file that is saved as the wallpaper?

I took a picture with my Samsung Galaxy S5, made it my lock screen wallpaper, and then inadvertently deleted it. I would really like to have the photo, but unless I can get it off the lock screen it's gone. Thank you!

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Categories : All About Samsung Galaxy S5

Recent edits by: c3lt1957, Donna, obxlovernc

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