Q&A from the article:

Backup Data on Samsung Galaxy S5

Edited by santos, Calob Horton, vickyencarnacion, Eng and 7 others

Questions and Answers

Can I backup my Galaxy S5 on my computer?

I plugged my Galaxy S5 into my computer because I thought the quick run would kick in and prompt me to download some program to manage my phone with but it didn't and I can't find it on the Samsung site. What do I do?

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Unfortunately, your computer will not prompt you to download an application when you plug in your Samsung Galaxy S5. Android devices require that your computer downloads and installs special drivers so it can recognize the device and allow you to transfer your files. Thankfully, there is a program that does this for you and allows you to easily transfer and manage your Samsung Galaxy S5's files on your computer. It's called Samsung Kies 3. The reason you couldn't easily find it on Samsung's website is because it really is rather difficult to find. Instead of searching for it yourself, click this link to download and install Samsung Kies 3. Note: do not install the original Samsung Kies; your device is only compatible with Samsung Kies 3. Once the application has downloaded and installed, follow the short, simple guide below to transfer your files and backup your Galaxy S5 on your computer:

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  • Turn your Galaxy S5 on.
  • Plug it into your computer.
  • Wait for Kies 3 to open.
  • Follow the onscreen instructions to set up Kies 3.

You will now be able to transfer files from your Samsung Galaxy S5 to your computer through Samsung Kies 3. To create a backup of your Samsung Galaxy S5, follow these simple steps:

  • Plug your device into your computer and wait for Kies to open.
  • Click the Backup/Restore tab.
  • Click Data backup.
  • On this screen, mark the checkbox for each type of file/content you want to backup.
  • Click Backup, located in the upper right-hand corner of the screen.
  • Once the backup has finished, a window will appear saying that your data has been successfully backed up. Click Complete to finish the process.

Your Samsung Galaxy S5's data will now be backed up on your computer.

Backing up phone photos to computer?

I don't want to download a program to help me. Just want to back up photos before I go to Verizon store for a problem in case they screw up my pictures

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How do I backup all of my contacts from a Samsung Galaxy S5?

Not all of my contacts are synced to the cloud, how do I sync them all. I have tried: Going into settings and syncing contacts. I think it was caused by: I honestly do not know

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I have a Galaxy S5 The screen stopped working. I thought I'd try to back up its data?

So I went to Samsung on my PC and downloaded the Smart Switch app.

It appears to have worked. But I cannot see where any of the backed up contacts etc. are. The interface seems very unhelpful. To me, this would be the top FAQ, but neither the interface nor Samsung included it...

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The above questions are from the following wiki...
Backup Data on Samsung Galaxy S5

More questions and answers

Samsung Galaxy S5 failure, how do I resolve this?

Not all my apps get backed up successfully when I backup my Samsung Galaxy S5 on Kies 3. I have tried: Backing up using Kies. I think it was caused by: I don't know

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My Google play services has stopped working?

I need to do a factory reset but first I need to backup my Samsung S5, how do I do this?. I have tried: I tried to do the backup and reset on the phone but I cannot do this as it is grayed out. I think it was caused by: I did by uninstalling play services by mistake

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Transferring data from apps on the Galaxy S5 to my computer?

I seriously need to transfer data from some apps on my Galaxy S5 internal memory to my new Galaxy S7 but the screen of my S5 is blackened out so I can't see what I need to do and it doesn't have enough processing RAM on it to help the Smart Switch work. Any ideas?. I have tried: We've tried the Smart Switch but, as I have said, there isn't enough memory on the S5 to process the transfer to the S7. I think it was caused by: Lack of memory and a broken screen

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Samsung S5 Backup with Kies, I need to Hard reset my Phone and I need to get everything backed up including all APPs installed on the phone?

Hi there, I am getting an error when I try to backup my Samsung S5. When I go into Kies 3, and click on Backup, it asks me what I want to backup, I selected everything. I start the backup and all it is giving me is red X's through everything. I have tried: I have just tried to do a Backup with Kies. What else can I use other than that

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How do I find a backup of my Galaxy S5 Android pics/videos on my computer?

A Verizon employee at their store told me everything on my phone could be found on my PC. Where is it?

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I need to back up my S5 but can't find the Kies 3 this site talk about?

I can't make calls, receive calls or hear voice mails. Verizon fixed it yesterday but the phone kept restarting itself last night and now I'm back to no sound.....well, there is a crackle and high pitched squeal now and then. I can't locate the Kies 3 that I need to back up to my computer.

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High-security password and I am not being allowed to turn it off?

I have a high-security password on my S5 and it will not allow me to turn it off. I enter the password in Lock Screen settings and when I go to the section where it allows me to choose, Swipe, Password, or None it is grayed out. It takes me to the sections stated in the article, but the tabs I should be allowed to push are gray and not accessible. I have tried: Everything from reset (without data loss) to navigating through my phone. I think it was caused by: Have no Idea, I was prompted to add a high-security password when I added my university email account

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I have an S5 that the screen does not work can I still transfer the info to my computer?

S5 has a screen which does not work can I still transfer the info to my computer

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I am having problems backing up my S5 on my PC or Laptop!

I can't seem to use Smart Switch or Kies to back up

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I am getting a popup about a virus on my cell. Online instructions to remove said to backup my phone. How do I do that?

I am getting a message about a virus on my cell phone. It says I must download there software to get rid of it or my phone will be destroyed. The online info says this is a scam to get me to purchase the software. To remove the popup I must do a reset of the cell. This will erase all personnel data. Therefore I need to backup all personnel data. phone list, notes, map data, history. I can connect my phone to my PC and download some of the data but not sure how to get all the data. Where do I find how to save all data. The online gives a link and says to use the Kies 3 app. No where do I see how to download the Kies 3 app.

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Article Info

Categories : All About Samsung Galaxy S5

Recent edits by: Alma, SHertwick, dineshloke

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