Backup Data on Samsung Galaxy S5

Edited by Leomar Umpad, Alma, Eng, gcorving and 30 others

Contents
Samsung's most powerful smartphone for 2014 has arrived! The Samsung Galaxy S5 has one of the most powerful processors, camera, and health features. We have all the tutorials, instructions and tips on how to get the most out of your phone on this guide Category:All About Samsung Galaxy S5
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The Samsung Galaxy S5 is used for both personal and business. If you are the kind of person who stores information and data on your phone, then you should protect these important records by creating a backup in case your phone gets lost, damaged or wiped. When you have a backup file, you can restore the data to the same phone or another Galaxy phone whenever you need to. Check out the procedures below to backup and restore data on your Samsung Galaxy S5.

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Back Up Application Data, WiFi Passwords, And Other Phone Settings Directly To Google Servers

If you want to backup your application data (e.g. current level, gold, achievements and other application-related information), passwords for WiFi access, and settings on your phone, then follow these procedures:

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  1. 1
    Go to your phone's Home screen by pressing the Home button once
    .
    You can also go to the Home screen by tapping on the Back button a few times.
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  2. 2
    From the Home screen, tap the Applications list icon on your screen
    .
    This looks like a grid and has the word Apps under it.
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  3. 3
    From the list of applications, open Settings by tapping on it
    .
    Backup Data on Samsung Galaxy S5 91504.jpg
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  4. 4
    If your device is in "Grid view", scroll down until you see the "User and backup" section and tap on "Backup and reset"
    .
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  5. 5
    If your device is in "Tab view", scroll through the top options and Tap on the "General" tab, followed by "Backup and reset"
    .
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  6. 6
    On the Backup and Reset page, check the Back Up My Data and Automatic Restore boxes
    .
    You will need to setup a Gmail account on your phone. If you have not set a Google account on your phone yet, follow this article on Easily Create a Google Account on Samsung Galaxy S5.
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  7. 7
    You are done
    .
    Your phone will now automatically back up application data, bookmarks, WiFi passwords and other settings to Google servers. When an application is reinstalled, all of your progress and game data will automatically be restored.
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Backup Calendar, Contacts, And Internet Data Using Samsung Account

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You can backup your calendars, phone contacts, internet data and memo through the cloud storage. First, you need to set up a Samsung account on your Galaxy S5. If you have not set up a Samsung account yet, you need to create one on your device. To use the cloud as a backup storage for your data, follow these procedures:

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  1. 1
    Go to your phone's Home screen by pressing the Home button once
    .
    You can also go to the Home screen by tapping on the Back button a few times.
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  2. 2
    From the Home screen, tap the Applications list icon on your screen
    .
    This looks like a grid and has the word Apps under it.
    Backup Data on Samsung Galaxy S5 77466.jpg
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  3. 3
    From the list of applications, open Settings by tapping on it
    .
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  4. 4
    If your Settings application is in grid mode, scroll down to the User and Backup section and tap on "Cloud"
    .
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  5. 5
    If your Settings app is in Tab mode, swipe the option list near the top, then tap on "General" and then "Cloud"
    .
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  6. 6
    Now, if you have yet to setup a Samsung account, tap on "Add Samsung account"
    .
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  7. 7
    A Samsung account is not only beneficial to backup all your important data but it also secures your device and gives you access to the following premium services; Lock your device, located your lost device, get selected apps, and track workouts, diets, and more.
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  8. 8
    To setup a Samsung account, choose to create an account by tapping either, "create using your Google ID" or "Create Account",
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  9. 9
    Once you have setup your Samsung account, tap on the account you just created
    .
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  10. 10
    Next, tap on your account again
    .
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  11. 11
    Tap on each check-box that you wish to sync with your Samsung account
    .
    Sync will happen automatically after you tap each check-box.
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  12. 12
    Tap on the back arrow twice
    .
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  13. 13
    Next, tap on "Backup"
    .
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  14. 14
    From here, you can choose to tap on the slider beside Auto backup and not have to worry when your backup will occur as Auto backup will backup data automatically every 24 hours)
    .
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  15. 15
    If you don't want Auto backup on, simply tap on the sliders beside email (if you have an email account setup that is not a Gmail), messages and phone
    .
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  16. 16
    Then tap on "Back Up Now"
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Backup Contacts Through The Contacts Application

You can make a backup of your contacts by exporting them to your USB storage, SD card, or to the SIM card. To do that, follow these steps:

  1. 1
    Go to your phone's Home screen by pressing the Home button once
    .
    You can also go to the Home screen by tapping on the Back button a few times.
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  2. 2
    From the Home screen, tap the Applications list icon on your screen
    .
    This looks like a grid and has the word Apps under it.
    Backup Data on Samsung Galaxy S5 24248.jpg
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  3. 3
    From the list of applications, open Contacts by tapping on it
    .
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  4. 4
    Once in the Contacts app, Tap the Menu icon
    .
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  5. 5
    Scroll down a bit and tap on "Settings"
    .
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  6. 6
    Tap on "Contacts"
    .
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  7. 7
    Tap on "Import/Export contacts"
    .
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  8. 8
    From here, you can tap on one of the following options
    .
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  9. 9
    To create a backup to your device's storage, tap on "Export to device storage"
    .
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  10. 10
    To confirm the backup of your contacts, tap on the "OK" button
    .
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  11. 11
    To backup your contacts to your SIM card, tap on "Export to SIM card"
    .
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  12. 12
    Tap on the "checkbox" in the top left corner to select all your contacts
    .
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  13. 13
    Tap on "Done"
    .
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  14. 14
    Tap on "OK"
    .
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  15. 15
    Wait for it to finish and your done
    .
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Backup Multimedia Files On Your Galaxy S5 Using Online Accounts (Facebook, Google And Dropbox)

There are different ways of backing up the music files, pictures and videos on your Samsung Galaxy S5. You can transfer files from your Galaxy S5 to an external storage such as an SD card. You can also sync your Gallery files to an online account so it automatically uploads new files on the phone to that account. To do that:

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  1. 1
    Go to your phone's Home screen by pressing the Home button once
    .
    You can also go to the Home screen by tapping on the Back button a few times.
    Backup Data on Samsung Galaxy S5 54639.jpg
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  2. 2
    From your Home screen, tap on the Apps icon on the lower-right part of the home screen
    .
    Backup Data on Samsung Galaxy S5 39726.jpg
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  3. 3
    From the list of applications on your phone, look for the Gallery app and tap on it to open the application
    .
    Backup Data on Samsung Galaxy S5 52441.jpg
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  4. 4
    Once you are in the Gallery, tap on the Menu button in the upper right-hand corner
    .
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  5. 5
    On the menu popup, touch Settings to open Gallery settings
    .
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  6. 6
    By default in Settings, your account will automatically sync with your Google Account.
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  7. 7
    You can also choose to sync your gallery to your Facebook account, to your Dropbox account, to your Samsung Account or even to another Google account.
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  8. 8
    To do so, tap on the menu button
    .
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  9. 9
    Next, tap on "Add Account".
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  10. 10
    Tap on the account you wish to add
    .
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  11. 11
    When setting up sync with your Facebook account, you will be asked to Allow Samsung Galaxy to access your contacts, tap on the allow button
    .
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  12. 12
    After signing in, follow any prompts you are asked for
    .
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  13. 13
    Once finished, the syncing will complete on its own and you are done backing up your multimedia files to your online accounts.
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Use Samsung Smart Switch To Backup Data On Your Galaxy S5

Samsung Smart Switch is a piece of software you should have on your computer when you have any of the versions of Galaxy phones after the Galaxy Note III. It installs the updated drivers for your phone and computer, downloads the latest available Android OS version for your phone, and backs up data from your phone to your computer for future use. To backup data on your Galaxy S5 using Samsung Smart Switch, follow these procedures:

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  1. 1
    Get the latest Samsung Smart Switch software at Samsung's official Smart Switch download site
    .
    Backup Data on Samsung Galaxy S5 38111.jpg
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  2. 2
    Once at the website, scroll down a bit to find the download button and click on it to save the installation file to your computer
    .
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  3. 3
    After you have downloaded the EXE file, click on it to run the installer.
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  4. 4
    Click on the check-boxes in the screenshot below to proceed with installing Samsung Smart Switch
    .
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  5. 5
    After clicking the check boxes, click on the "Next" button and wait for Smart Switch to install.
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  6. 6
    Once completed, click on the "Finish" button to run Smart Switch
    .
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  7. 7
    Once running, Smart Switch will ask you to connect your phone to your computer via USB cable
    .
    If this is the first time you've connected your S5, you may have to wait for a min or two for your computer to install the drivers for your phone. Once detected, your phone should be detected by your computer as an external device.
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  8. 8
    Samsung Smart Switch will continue on once it has connected to your device.
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  9. 9
    Click on Backup
    .
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  10. 10
    For your backup to start, and "Allow Access" prompt will appear on your device's screen
    .
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  11. 11
    For Smart Switch to begin backing up your data on your Samsung Galaxy S5, you will need to tap on the "Allow" button on your device's screen
    .
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  12. 12
    Once complete, you can click on the "Okay" button like shown in the following screenshot below
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Use A Third Party Application To Backup Data On Your Galaxy S5

You can also use third-party applications to help you backup your data. We will only give you the list of most popular third party backup applications, with a little description of each. Instructions on how to use them should either be in the application's help file, or on the official site of each respective app.

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  1. 1
    avast
    !
    Mobile Backup
    Helps you backup contacts, call logs, SMS, pictures to your AVAST account or into a Goggle Drive.
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  2. 2
    Helium App Sync and Backup Helps you backup and sync data between your devices using cloud storage.
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  3. 3
    Titanium Backup Helps you backup, restore, freeze your application, application data and Play Store links.
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  4. 4
    My Backup helps you backup and restore all supported files to your SD card.
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  5. 5
    Super Backup
    :
    SMS & Contacts
    Helps you backup applications, contacts, messages, call logs and calendar data into SD card and your Gmail.
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  6. 6
    SMS Backup+ Helps you backup MMS, SMS and calendar entries into your SD card or into your Google account.
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  7. 7
    ROM Manager helps you organize and backup data on your Galaxy S5.
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  8. 8
    Ultimate Backup Helps you backup, freeze, restore data on your S5.
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Questions and Answers

How to back up calendar, how to retrieve all data that has already been backed up ("synced")?

I know how to sync (backup) each night but I don't know how to retrieve what has been backed up. Also, I don't see how to back up the calendar- it does not come up as an option to choose in my settings

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You need to make sure first that you have actually set your calendar to save the data onto your device and that you include the folder containing that when backing up. There are specific settings that are considered default, and in order to change that, you need to make adjustments.

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Retrieving what you've synced depends on where you sync your device. If you are doing that with your computer, you should check which folder you allocated for syncing.

See more questions like this: How to view my calendar when my phone is damaged by water

I want to backup my contacts to my computer and print them out?

Just wanting to print out my contacts

Check out this app, which allows you to save your phone contacts as a PDF or CSV, which you can then print.

To print your contacts with this app, do the following:

  • Install the app to your phone, open it, and press OK.
  • Tap "Print"
  • Select the storage/messaging service you would like to use to store/send your contacts list.
  • If email/Skype, select the address to which you would like to send the file.
  • Hit send or save.
  • Open the email or drive file, and then open the file containing your contacts.
  • Print the file using your printer.
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My screen is completely black and won't show anything but I need to backup my photos! What can I do?

I dropped my phone and my screen went completely black but it still turns ON and I want to save my pictures

This same thing happened to my husband last week. His screen was completely black, but I was able to backup everything on his phone using Samsung Kies3. Download the free Samsung Kies3 program on your computer, after it is done installing, turn on your phone and connect your phone charger USB cord to your computer. Samsung Kies3 should automatically detect your phone. If you have never connected your phone to your computer, it may have to install a device driver on your computer, but it should automatically do that on its own when you plug your phone into your computer. Once your device is connected to Samsung Kies3 you will see a backup and restore tab at the top. Click the backup and restore button and choose what you want to backup from your phone and then your photos will be backed up. You will be able to choose the location you want your backup. I recommend backing up to a folder on your computer and after that burn your photos to a DVD or a flash drive, then they are secure if your computer breaks you will have your photos somewhere else. Hope this works for you!

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See more questions like this: Does the Galaxy S5 store data on the actual phone or the SIM card only? Which one

I set a 4-digit pin to unlock my phone and can't open it now?

I was using a fingerprint scan to unlock my phone. That was cumbersome, so I changed it to the pin that I had on my old S3. 5 minutes later I go to use my phone and it tells me I have the incorrect PIN.

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If your phone is locked, you can easily reset your pin code by using your Google account. Follow the steps below to reset your password:

  1. 1
    Tap on the 'Forgot password?' option.
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  2. 2
    Enter the Google account email address and password that you were using on your Samsung Galaxy S5.
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  3. 3
    Follow the steps Google provides to unlock your phone
    .
    These steps are unique for each user and they are sometimes different.
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  4. 4
    When you've successfully finished these steps you can reset your password.
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If you forgot your Google account password, follow the steps below:

  1. 1
    On your computer, open a web browser.
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  2. 2
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  3. 3
    Select 'I don't know my password'.
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  4. 4
    Enter your email address.
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  5. 5
    Follow the steps from Google to reset your password.
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  6. 6
    Once the steps are finished, a new page will open where you can enter a new password for your Google account.
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  7. 7
    Follow the steps in the first section of this answer for using this password to reset your phone pin code.
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To learn more on how to reset your phone password, read our other article Recover your Android device in the case of a forgotten password or pattern.

If you need more help resetting your password, let us know in the questions section.

See more questions like this: Hi, my Galaxy S5 screen stays black.

See more questions like this: Samsung S5 complete transfer, Hi I have upgraded my mobile plan and because of this I have to have a new SIM card my question is; when I put my new SIM card in will I lose my existing texts etc? If so how can I transfer them so I can put them onto my new

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Is backing up to Gmail enough?

I already have my phone set to automatically back up to Gmail and my pictures etc save to an SD card. Is there anything else I would need to do to make sure all my data is saved? I am swapping out my phone today because it is broken.

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No, it's not always enough. Setting up a backup to your Google account is useful but won't protect you from everything. This is because a backup using your Google account only contains your contacts and pictures. If you have songs, videos or documents, you'll need to use the Samsung Kies program to back them up on your computer.

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If you don't how to use this program follow the steps below:

  1. 1
    On your PC desktop, open the web browser.
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  2. 2
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  3. 3
    Click on the Kies download, under the 'Downloads' section.
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  4. 4
    Once you've downloaded the program, open and install it on your PC.
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  5. 5
    When the installation process is completed, open the program.
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  6. 6
    Plug your device into the computer.
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  7. 7
    Follow the steps on our main article for backing up your phone data
    .
    You can access the main article by clicking on the title of this Q&A page or the link below the article summary.
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If you need any extra help, let us know in the Q&A section below.

Accidentally deleted picture folder?

Is there a way I can get the accidentally deleted picture folder back?

Recovering lost data can be very difficult. However, there are many possible ways to get back most of your photos. If you have enabled Google photos auto backup, you can easily recover all of your photos by opening the 'Photos' app on your phone, or by going to your Google account from a computer. If you didn't enable this feature, you can use the EaseUS program, and still recover most of your photos.

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Follow the steps below to install and use EaseUS:

  1. 1
    On your PC desktop, open a web browser.
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  2. 2
    Go to the EaseUS website.
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  3. 3
    Click on the 'Free Download' button.
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  4. 4
    Once the setup is downloaded, open and install it.
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  5. 5
    When the installation process is completed, open the program.
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  6. 6
    Plug your Android phone into the PC.
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  7. 7
    When the program recognizes your device, it automatically starts to scan your phone.
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  8. 8
    Once the scanning process is finished, you will see your lost photos.
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  9. 9
    Select the photos you want to recover and specify where you want to save them on your PC.
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  10. 10
    Finally click on the 'Recover' button and wait for your photos to be recovered.
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If you need any additional help using this program, let us know by asking a question in the Q&A section below.

Is it safe to remove the USB plug without any click or other action?

Just a suggestion: that another step (after 5) is added to remove the Samsung device from the computer - I was a bit nervous about pulling the USB plug and wondered if I needed to click a button or to close Smart Switch before doing so. Thanks.

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Nope, you do not need to worry about having to close Smart Switch or anything else before hand. Simply unplug the USB cable and you are good to go.

Y Samsung got very hot earlier today when I was speaking via Bluetooth. It cut out and appeared to have died. I purchased an iPhone and I am wondering, is there a way to move all my stuff from Samsung to iPhone (Samsung seems to have come on again but not sure for how long?)

Ditto for the above? I don't appear to be able to send as it is too short

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Well, I accidentally deleted all my memos from my Galaxy S5. I've been trying to recover them by looking for strategies online, is there an easy way or do I need to download Kies because I did that and it's giving me all kinds of errors?

How can I recover my memos? I tried looking online and downloaded Kies to my computer but I'm not getting good results, it started with Windows XP something or other, then my USB cable isn't in transfer mode, is there any other way?

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When I copied my pictures to my SD card, it been interrupted and now none of the pictures viewable?

In the middle of the copying it been touched, the files name and size is on the SD card, but I can not open any of the files. That is system backup, while I need file recovery solution for damaged files

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What to I do if Cloud isn't an option listed under 'General, User and backup'?

Cloud is not an option on my Samsung Galaxy S5. Also, I've tried to sync my Samsung internet to my Samsung act and get an error message "Sync is currently experiencing problems. It will be back shortly.". I followed the listed instructions exactly but options listed aren't on my phone. I have tried: Following posted instructions exactly. I don't know how to proceed if the options on my phone don't match the instructions. I don't have anything else to say but the form won't let me proceed without writing more, so that's what I'm doing. Why won't it let me send this when there is nothing more to add that it of value? I think it was caused by: I have no idea! That's why I am asking! I don't have anything else to say but the form won't let me proceed without writing more, so that's what I'm doing. Why won't it let me send this when there is nothing more to add that it of value?

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Hi, how to back up 'My memos?' data to avoid loss when data is lost?

We have data stored in 'my memos'. in case of data loss how to retrieve the data ?

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Purchased a Samsung Note 4 trying to get S Planner from S5?

Have a Samsung Note 4 trying to get S Planner from Samsung Galaxy S5, I have gotten everything else to move over, tried the Smart Switch did not copy over tried Kies still not not copy over. Tried with the USB Cable method as well as the wireless method with the same results

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Where do I find the file I've exported contacts to?

I'm connected to my PC and have followed the instructions and have exported to /storage/emulated/0/contacts.vcf but I don't know where this is stored? I've followed the article but can't see the exported file. I have tried: I've searched my PC for the file but nothing comes up. I think it was caused by: I don't know where else to look for it. Can you help?

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Categories : All About Samsung Galaxy S5

Recent edits by: Inukshuk, Maria, atallgal

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