Turn ON / OFF and Manage Data Roaming and Services / Traffic on Sony Xperia ZL, T, J, Z, E, S, P, U & L
Edited by xiroow, Calob Horton
Questions and Answers
I am getting a popup for a roaming alert when calling any number. What does this mean?
Please help me to stop this roaming warning popup. I am using a Sony Xperia C2305.
Your Sony Xperia C2305 will tell you that you're roaming when your phone is on another carrier's network. This most often happens when you are in an area with bad service and your cell provider has not installed towers in this area yet; rather than give you no signal, carriers have roaming agreements that allow the other carrier's customers to use their network in exchange for a lot of money. This is why you have small roaming limits and big charges if you exceed the limit. To determine whether or not your device is actually roaming or if there's something wrong with your phone, first go to a city in which you know there is service from your own carrier. Once you get service again, the roaming message should go away. If it doesn't, however, you may be having issues with your phone. Turn the device off, take out and reinsert the SIM card, and turn it back on. If the roaming issue is still happening, go to your phone's Settings application and toggle Data Roaming from on to off by following the instructions in the VisiHow article below, then restart your phone. If you're still having issues after that, you will need to go to your carrier's nearest store to see if your SIM card has broken. The customer service representatives in the store will try a new SIM card in your phone to see if it solves your issue. If it doesn't, your phone may be suffering from a more serious hardware malfunction. The representative will help you schedule a repair or replacement, depending on your warranty status and the severity of the malfunction.
If you have problems with any of the steps in this article, please post in the comments section below.
Categories : Sony
Recent edits by: xiroow